In the event of a dispute, the consumer may contact an Alternative Dispute Resolution entity:

Centro de Arbitragem de Conflitos de Consumo de Lisboa

Postal address: Rua dos Douradores, 116, 2º – 1100-207 LISBOA

Tel: +351 218 807 030 / Fax: +351 218 807 038

More information at Consumer Portal: www.consumidor.pt